Insurance Claims Contact Information
Please make note of this information as it is very important and you will need it should something happen on your trip and you need to place a claim for your insurance.
Listed here is all the contact information you will need in such an instance. So please make sure you copy down the claims contact information for the insurance provider you select and keep it in a secure place!
Click on the name of the provider you purchased Travel Insurance from to access complete claims information: Access America - CSA - Global Underwriters - IMG - Travelex.
Access America Claims Contact Information
24-Hour Worldwide Medical & Legal Assistance:
800-654-1908
Claims Hotline: 800-334-7525 9AM-8PM ET, M-F
If Overseas, Call Collect: 519-741-5549
Claims Mailing Address:
Access America
World Access Service Corp.
2805 North Parham Road, Suite 100
Richmond, VA 23294
CSA Claims Contact Information
24-Hour Emergency Hotline Assistance Services:
800-888-8459
If Overseas, Call Collect: 603-328-1737
Claims Service: 800-348-9505
Claims Mailing Address:
CSA Travel Protection
PO Box 939057
San Diego, CA 92193-9057
Global Underwriters Claims Contact Information
24-Hour Toll Free #: 800-551-0824
24-Hour Emergency #: 877-832-6019
If Overseas, Call Collect: 302-661-4176
Claims Mailing Address:
American International Companies
Accident & Health Claims
PO Box 15701
Wilmington, DE 19850-5701
IMG Claims Contact Information
24-Hour Emergency and Claims: 800-628-4664
If Overseas, Call Collect: 317-655-4505
Claims Mailing Address:
International Medical Group, Inc.
407 Fulton Street
Indianapolis, IN 46202-3684
Travelex Claims Contact Information
24 Hour Emergency Assistance:
In US/Canada, call Toll Free: 866-866-8155
In Mexico, call Toll Free: 01-866-751-3472
In Italy, call Toll Free: 800-785629
In France, call Toll Free: 0800-918287
If outside the US or Canada, call collect to the US -
Dial 0 for Operator
Ask Operator to connect you to: 410-308-2903
Claims Service: 888-322-6776
Claims Service Mailing Address:
Old Republic Insurance Company
Travelex Claim Department
4600 Witmer Industrial Estates, Suite 6
Niagra Falls, NY 14305
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